General Information

Our warehouse is located in the EU, and shipping times range from 8 to 15 working days.

Specific Shipping Times

  • Germany: 5-9 working days
  • UK: 6-11 working days
  • Austria: 10-15 working days
  • France: 10-15 working days
  • Italy: 6-11 working days
  • Spain: 10-15 working days
  • Netherlands: 10-15 working days
  • Belgium: 10-15 working days
  • Czech Republic: 10-15 working days
  • Poland: 10-15 working days
  • Sweden: 10-15 working days
  • Finland: 10-15 working days
  • Denmark: 10-15 working days
  • Ireland: 6-15 working days
  • Portugal: 6-13 working days
  • Luxembourg: 10-15 working days
  • Hungary: 10-15 working days
  • Romania: 10-15 working days
  • Slovak Republic: 10-15 working days
  • Croatia: 8-11 working days

Special Handling

Due to the nature of this special product, we will use a separate shipment method. If you receive one package but are missing some components, please wait an additional 1-2 days for the remaining package to arrive.

Regional Policy Note

This shipping policy is specific to slingshot products for countries in the EU and may differ slightly from the general shipping policy of our store.

Return Policy

If you are not satisfied, you can return the product within 30 days.

Shipping Costs

For orders under 50.00€, we charge a shipping fee of 4.5€. Orders over 50.00€ qualify for free shipping. Please check the shipping cost at checkout for the most accurate information.

Handling Time

Orders are typically processed and prepared for shipment within 1-3 business days. You will receive a notification once your order has been shipped.

Tracking Information

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. If you encounter any issues, please contact our customer service.

Customs and Import Taxes

Customers are responsible for any customs fees or import taxes that may apply. Please check with your local customs office for more information on potential charges.

Contact Information

If you have any questions or concerns regarding shipping, please contact us at info@smhotstuff.com. We are here to help and ensure you have a great shopping experience.